Our Mission-Code of Ethics

Our Mission - Code of Ethics

Competence, Convenience, Courtesy, Cleanliness, & Character

Vision

A shared vision is powerful and it communicates what we want to be. Edwin Land, founder of Polaroid said the following. "The first thing you do is teach the person to feel that the vision is very important and nearly impossible. That draws out the drive in winners." We acknowledge that there are many ways to implement a shared vision.
 

Mission

A mission or our purpose explains why we exist. At One Hour Air Services: "We serve people with the highest degre of honesty and business integrity"
 
 
First Class Business Ethics-in businesss are simply a set of beliefs that describe how a company will morally navigate through all the areas in which it operates. Our business actions must always be conducted in the most honorable, honest, and ethical matter
 

Our Character

• Integrity: We are forthright and truthful in our dealings with clients, employees, vendors, and other stakeholders. We keep our promises.
• Teamwork: We support each team member eually in order to help strengthen and build successful long-tem relationships.
• Respect: We treat our clients, fellow employees, and other industry professionals with the utmost respect.
• Excellence: We will be in strict accordance with the highest of industry standards.
 

Our Responsibilites

• Time: We respond timely. We value our client's schedule.
• Respect for the law: We adhere to all laws, regulations and ordinances that pertain to the industry as prescribed by federal, state, muncipal and county governments. We practice proper financial and accounting procedures in accordnce with all laws governing business in these vital areas.
• Safety: We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of One Hour Services. As part of the pre-hire process we adminster drug and criminal background checks on all potential hires. "We are a Drug-Free Workplace".
• Service: We maintain the highest quality customer service to encourage repeat business and enduring relationships with our clients.Our clients cannot lose doing business with us.
• Fair Competition: We value fair competition. We advertise, promote and market our brand fairly and accurately and in and manner that reflects the high standards of our brand. 
Amazing Attitude! Our amazing attitude arrives from teammates who truly undestand how to serve people
Passion for Service
• Motivated: We offer a progressive career path for anyone who has the heart and desire to grow within our companyand has a passion to serve.
• Relentless Enthusiasm: We believe that having a positive attitude demonstrates you having a commitment for excellence. It involves doing the little things that shows you care.
• Personal Development: We believe that to be the best in our industry requires each of us to continue our personal growth and development to enhance our commitment and dedication to serve people.
Contagious Attitude
• Positive: We desire to have a postive attitude and optimism about where our strategy can make a real difference. Positive attitudes and outlooks correspond to greater productivity, efficiency, and innovation.
• Willingness to Learn: We want to learn and we all can learn from anyone-we strive to do this daily. We celebrate our success and learn from our failures.
• Caring: We strive not to be self-centered in our interaction with people-we lok out for the interests of others.
• Team Players: We believe that the sucess of this magnitude requires a tight knit group of people who share the same vision. "We are TEAM PLAYERS"
Committed to Caring-The strongest belief that our oganization possesses, is to have the best people in the world; that being our clients, employees and our shareholders. We care about all of them.
 

We Care About People

• Employee: We want all our employees to understand that our caring cultures goes further than looking good or being socially responsible. A caring culture is what we believe is in the best interest of everyone.
• Client: We believe our clients desire to be genuinely cared for with the utmost respect. In return, they will desire long-term relationsships with us.
• Community: We believe that our communities are full of opportunites for us to get involved and make a difference in our communites thereby making the world a better place.
• Shareholders: We believe we must be excellence stewards of our shareholders investment. Our desire is to increase the value of the shareholder by adhering to the core values.
 

Who We Are

• We are admanant about this concept. In every aspect of who we are, you will find this common theme, We serve others!
Engaging Environment- We strive to be the most desirable business to work for in all of our ventures, offering the best pay, benefits and work environment to all those employed within our companies.
 

The Place to Be

• Reward and Benefits: We strive to create a work environment where employees are motivated to thrive and unleash their full potential. We appreciate their efforts and rewards results.
• Equity Opportuniy: For those who have the passion, vision, and capital are willing to invest extraordinary effort, we welcome partners to our business.
• Empowerment: We desire to grow a great business, but we also desire to grow great people. We recognize our employees have great ideas to endhance current standards and systems to grow this company.
• Sustainability: We believe that environment,economics, and employees must all be kept in balance, we call this our "Triple Bottom Line."
• Fun: We believe fun can be incredibly motivating and allow creativity, which can have a positive impact on the " Triple Bottom Line."
 

The People to Be

• Keep Commitments: We keep our promises. We say what we are going to do and we do it. We believe this is the raod to building trust in any relationship-employee, client, shareholder, and the community.
• Listen First: we listen first, not only with our ears, but with our eyes and heart. We genuinely seek to understand people first, before we try to analyze and then we act.
• Talk Straight: We are to be honest and tell the truth using language that is easy to understand, while we demonstrate integrity in our actions and behaviors.
• Show Loyalty: We believe loyalty is the willingness to make an investment or personal sacrifice to strengthen a relationship.
• Practice Accountability: We hold ourselves accountable for what we do, and also for what we say we are going to do. We abide by high standards of ethics and business practices.
Move Left Move Right

"If there's any delay it's you we pay!" | Benjamin Franklin Plumbing - Charlotte

Benjamin Franklin Plumbing - Charlotte

Benjamin Franklin Plumbing - Charlotte

Benjamin Franklin Plumbing - Charlotte

Benjamin Franklin Plumbing - Charlotte

Benjamin Franklin Plumbing - Charlotte

Benjamin Franklin Plumbing - Charlotte

Mike & Tom

"Always on Time Guys" | One Hour Air Conditioning & Heating - Charlotte

Paul Stefano, Carl Nolin, Mike Fowler, Josh Allen, Emanule Flowers, James Tumblson, Johnny Oliver, BJ Miller, Dennis Morin, Robert Hamm, Tate Harman, Jim Inglis, Mike Swanger, Todd Lovell, Travis Hill

 

Support Personnel and Management Team | One Hour Air Conditioning & Heating - Charlotte

Support Personnel and Management Team | One Hour Air Conditioning & Heating - Charlotte

Paul Stefano, Jennae Grimes,
Stephanie Sprinkle, Missy Bittle, Travis Hill

 

Install Department | One Hour Air Conditioning & Heating - Charlotte

Install Department | One Hour Air Conditioning & Heating - Charlotte

Mike Fowler, Shawn Owens, Steven Gurley, Charles Ivey, Rex Erwing, Johnny Bost, Ariel Diaz, Cody Gardner, David Estep, Josh Jenkins, Johnny Sprinkle, Becky Cootes, Travis Hill

 

Support Team | One Hour Air Conditioning & Heating - Charlotte

Support Team | One Hour Air Conditioning & Heating - Charlotte

Stephanie Sprinkle,
Jennae Grimes, Missy Bittle

"Always on time or you don't pay a dime" | One Hour Air Conditioning & Heating - Charlotte

Mike Fowler and Dan King Jr.

http://onehourairconditioningcharlotte.com

Office Personnel | One Hour Air Conditioning & Heating - Charlotte

Office Personnel | One Hour Air Conditioning & Heating - Charlotte

Mike Fowler, Teresa Dixon,
Tonya Woessner, Missy Bittle,
Stephanie Sprinkle, Eric Stocker,
Dethra Young, Paul Stefano, Becky Cootes, 
Dan King Jr., Travis Hill, Darla Center,
Liz Moore, Diane Smith, Zach Cecil


 

Sales Department | One Hour Air Conditioning & Heating - Charlotte

Sales Department | One Hour Air Conditioning & Heating - Charlotte

Mike Fowler, Eric Stocker,
Becky Cootes, Dan KIng Jr.,
Ed Kijewski, Dean Sibrans
 

Our Management Staff | One Hour Air Conditioning & Heating - Charlotte

Our Management Staff | One Hour Air Conditioning & Heating - Charlotte

Tonya Woessner, Mike Fowler, Paul Stefano,
 Becky Cootes, Dan King Jr.,Travis Hill