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One Hour Heating & Air Conditioning of Charlotte

Call Us(704) 703-4220

4.8
(4378 Reviews)

Here For You

When You Need Us Most!

'Round the Clock Availability

No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.
100% Satisfaction Guarantee

We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.
StraightForward Pricing® Guide

Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!
Always On Time…Or You Don’t Pay A Dime!®

We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

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100% Satisfaction Guaranteed

Charlotte

HVAC Repair, Installation & Maintenance

Heating, AC & Furnace Repairs in Charlotte, NC

When homeowners want a reliable heating or air conditioning system that they don’t have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.

At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

or Call us at (704) 703-4220

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$100 Off

Refer a Friend for Full System Install and $25 Off Refer a Friend for Repairs

One Hour Heating & Air Conditioning® of Charlotte

*Subject to approved credit. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
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15% OFF Any Service Repairs

Any Service Repairs for Senior Citizens, Teachers, Active or Retired Military.

One Hour Heating & Air Conditioning® of Charlotte

Senior Citizen 65 or older. Must show ID. Must mention offer at time of purchase. Not valid with any other offer. Does not include installations. Up to $200.
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Heating & Air Conditioning

Services By One Hour®

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Need HVAC Help ASAP?

Call Us Today at (704) 703-4220

Our team will take your call 24 hours a day, seven days a week. Below are our service hours of operation.

Monday:

24 hours

Tuesday:

24 hours

Wednesday:

24 hours

Thursday:

24 hours

Friday:

24 hours

Saturday:

24 hours

Sunday:

24 hours

Frequently

Asked Questions

The ‘One Hour’ in our company name indicates our guarantee to be at your home in the predetermined window quoted when you set your appointment. If we do not show up within that window, your service call fee is waived.
1. Express Appointment: This is an appointment that is scheduled during a specified one-hour time slot. You are promised that a technician will arrive at your home within this one-hour time window. You will also receive a call when the technician is en route to your home.
2. Reserved Appointment: This is an appointment that is scheduled during a specified, two-hour time slot. You are promised that a technician will arrive at your home within this two-hour time window. You will also receive a call when the technician is en route to your home.
3. Standard Appointment: This is an appointment that is scheduled during a specified four-hour time slot. You are promised that a technician will arrive at your home within this four-hour time window. You will also receive a call when the technician is en route to your home.
4. Stand-By Appointment: This appointment is for overflow situations. This appointment will not have a specified time. You will receive a call when the technician is en route to your home.
5. Emergency Appointment: This appointment is for an unspecified time after normal business hours Monday – Saturday and all day on Sundays/Holidays. Calls are dispatched in the same order they are received. You will also receive a call when the technician is en route to your home.
Yes, we offer emergency services 24-hours a day, year-round.
The size and complexity of your HVAC issue will determine the cost. Because our trained, licensed HVAC technicians must diagnose the issue before we are able to quote you an accurate cost, we require an appointment to be set to complete a diagnostic on your system. Once the diagnostic is complete, your One Hour(R) technician will walk you through all costs using our Straightforward Pricing(R) Guide so there are never any surprise fees.
It’s ideal to service your cooling system each spring and your heating system each fall to ensure you find small issues before they become big problems.
Your filter should be changed every one to three months, depending on conditions in your home and your region’s climate.
We work built relationships with several lenders to ensure our customers are able to restore comfort in their homes. Ask your technician about your financing options.
Smart thermostats learn a household's patterns and adjust heating and cooling according to when a home is occupied, give homeowners the ability to control the thermostat remotely, and enable homeowners to reduce their energy use, saving you money.
HVAC means Heating, Ventilation, and Air Conditioning. HVAC systems refer to air conditioners, furnaces, and any unit that cools indoor spaces during the summer and warm them in the winter.

In general, an HVAC system takes in air, heats or cools that air, and blows it into a room or any indoor space. While many homes have separate air conditioning and heating units, others have a heat pump that cools and heats the house.

Not only do HVAC systems maintain desired temperatures, but they also improve indoor air quality and regulate humidity levels. But most importantly, these units provide comfort all year round.
The SEER (seasonal energy efficiency ratio) is a measure of the efficiency of your heating and cooling system.The higher the SEER rating, the more efficiently a unit operates. The SEER rating of any given unit can range anywhere from 13 to 21.

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Charlotte

HVAC Services Have Great Guarantees

Our customers love what we do because we treat them like the neighbors they are to us. While we carry the One Hour name, we're an independently owned and operated business with a personal investment in the local community. We back our work with a 100% satisfaction guarantee, provide StraightForward® pricing guides for your benefit, and will pay you back for being even one minute late to an appointment.

Find out for yourself why customers love what we do by calling our Charlotte HVAC repair, installation, and maintenance team today!

or Call us at (704) 703-4220

Our

Happy Customers

Our Comfort Specialists are available to help, no matter the time of day. If you're in need of emergency services, we've got you covered 24/7.

Read More Testimonials

“Great job! Noah Pierce explained everything clearly, found the issue I was having with my unit and any potential issues that may need attention while keeping in mind budget friendly options. Thorough cleaning and repairs and my AC is running like it should be. Thank you!”

Z Artiste

“I am happy to say that today I spoke to Travis and later to David Fowler about a review I left about the way I was told by customer service that they would not honor my complaint about the One Hour Plan I was sold and how it was mistakenly explained to me. Well both of these Gentlemen agreed to honor the plan and I am now a very happy customer! As a matter of fact I had them out on Monday and had the tune-up on my air system and Smith Brundidge did a great job!”

Jimmie Austin

“Noah arrived at my home in as timely a manor as possible post rush hour. He was thorough, knowledgeable, engaging, respectful, and openly explained options I don't recall being offered in the past. He completed the workorder timely despite my many questions and redirecting in some instances. Thankful for his patience and knowledge!”

PhyNessMe Din

“(4/13/24) Jake came and inspected the work the other guys did yesterday. Just like the rest of the team, he was professional and courteous, and did a great job. Totally satisfied with the work! (4/11/24) Brian and his team (Nelson and Landon) installed a whole new unit/air handler/heat pump today and as always, did a fantastic job! They’re great at explaining what they’re doing, and quick and efficient about getting it done. Left things perfectly clean and neat and even changed the air filter for me. Very impressed with them professionally and personably. A wonderful company of folk. (4/10/24) Dan did a great job! He made it very easy and even got me a tax break which always helps when having to pay for a new AC unit. Very professional and personable as well. I love these guys (4/4/24) Jay came out to help when we discovered the upstairs AC unit was not responding. He quickly realized it was a power issue and we ended up needing to put in a new breaker. But upon inspection the unit was on its last legs and he organized one of their guys to come out right away to talk about replacement. Will be seeing them again soon. Great guys.”

Annie Standish

“Dustin came out very quickly, and was able to diagnose the problem. Unfortunately, it’s looking like I’m going to need a new unit, but both Dustin and Tom were incredibly patient in helping to educate me and walk me through details and pricing. They are both very professional and friendly! Would recommend.”

Niall Beardsley